Inesun.com Review: High-tech Scammer? Products, Legal Issues and Return Service

Among today’s headlines one piece of news caught my eyes: one Chinese man was arrested in California for exporting electronic products to China which were suspected sold for military use. Inesun.com is one of the most popular online wholesalers engaging in production & marketing of digital products. Is it legal to export these electronic products to USA or other countries? Are there any specific regulation rules in this field? Is it safe to do business with this company? This review would like to cover all these aspects in it.

Inesun.com: basic info discovery

Launched on 07-Jul-2003, Inesun.com is now No. 162658 website in the world. It is owned by Inesun Technology Co.,Ltd, a Hongkong based company, and claims to be professional in digital-monitoring, video frequency communication, wireless transmission, electronic network long-range data transmission areas. It provides not only digital products but also technique support service. There are 249 websites link to Inesun.com, but its load speed is very fast (921 ms) and 86% websites are slower than it. From the surface and browse speed we can say that Inesun.com is dedicated in its business in some sense.

Inesun.com: check the products using laws before making buying decision

Unlike other consuming products, what Inesun.com sells are high-tech catalog which may be abused for some illegal purpose, and that is why some of their products may have special restrictions in some countries. For example, small, easily hidden transmitting devices such as telephone "bugs", "wiretap" devices, "miniature transmitters", and "surveillance microphones" are illegal to possess or sell under Title 18, United States Code Section 2512, and their use also violates the law in many states and countries. therefore, before you make purchase decision you’d better have a

check if it is legal to use the product in your country—although Inesun.com says that you can consult their professional sales representatives, you need to be cautious by yourself since they have claimed they do not assume any legal liability. If the product is used in illegal purposes, the offender will be subject to severe punishment, just like the news I quoted at the beginning of this review.

12 Month Warranty and Tech Support Free Lifetime? Inesun.com eats its words.

On its website Inesun.com are making lots of convincing promises like “free shipment”、 “12 month warranty”、“life time tech support” etc. It seems that Inesun.com really put customers first and regards “only customer's success as her own success”. But is it really the case? Are the words of  Inesun dependable? Just a google search will tell you the truth—Inesun is eating its words. There are a lot of complaints about its return services. Seldom asking-for-support e-mail can get response; the last comfort is their products are not bad; most of them are the same to the pictures.

Fast delivery and safe payment method

Despite all the unpleasant things mentioned above, Inesun has advantages in delivery time and payment method, as well as privacy protection. Their Standard Express Shipping Method is from Hongkong by DHL, UPS, EMS, Fedex Service, so it takes estimate 3-5 workdays to major destinations. • PayPal, Western Union and Wire Transfer are all acceptable in Inesun. As for privacy protection, Inesun has strict policy about using registrars’ data.

Conclusion

After years of development, Inesun.com became a mature wholesaler in lots of aspects and presenting foresight and enterprise spirits that owned by most Hongkong companies. But what it say exceed what it can do. Its return service does not catch up with its words. Last but not least, what they sell can not be randomly used in some countries, so you'd better use the products correctly according to the law and statute of your country.