WebsiteAlive Review: Alive Chat Support Mobile -Live Chat Software & Solution Review 2009 Part 3

When I manage the PPC campaign for my company, I had never activated the mobile option in the device section for I think mobile has few interactive with our site. However, more and more report showed that mobile traffic already account to 10% of the Google search enquiry so that means mobile is a new places for everything. Thus, when we do the review for live chat solution, we also have such mind during our research then we find WebsiteaLive has such a solution.

Mobile Chat
Always on the run? Never miss a chat! AliveChat is now available on most Internet-capable mobile phones including the NEW G1 w/ Google by T-Mobile, iPhone, BlackBerry or Windows Mobile 6
Requirements: Any web-enabled cell phone with text messaging. NOTE: May not work on all phones. Results will vary.
How it Works: A text message will be sent to your mobile phone after you start a chat. Answer the chat on your mobile phone by clicking on the link embedded in your text message

Screen Sharing
Add Live Screen Sharing (also known as co-browsing) to your AliveChat account and assist customers like never before! Instantly view a customer's computer desktop over a Live Chat session or phone call. If a picture is worth 1000 words, real-time screen viewing is priceless!

Mac Friendly

Mac users Rejoice! AliveChat is now designed with Mac users in mind. Run AliveChat on Mac out of the box with the Safari browser or Firefox for Mac. Get the new Mac Component now and experience the full, uncompromised compatibility of WebsiteAlive's Live Chat.

The last point I would like to highline is that they have 60-day Money-Back Guarantee with a 10 day free-try. I think if your business is highly related with the mobile, such as ringtone, Websitealive should be at your consider list.